Blending AI and Human-Centered Strategy for Employee Trust

AI is reshaping the workplace faster than most organizations can absorb, and trust is quickly becoming the differentiator between progress and resistance. When AI is introduced without clarity, governance, and a human-centered strategy, leaders see hesitation, fragmented adoption, and cultural strain instead of results.

In this SHRM-published article, I outline what CEOs and CHROs must do differently to ensure AI strengthens performance, retention, and leadership credibility. Drawing on enterprise HR leadership experience across complex environments, this perspective reframes AI adoption as a leadership and systems challenge, not a technology one.

Read the full article to understand how trust, skills, and human-centered design must anchor AI strategy for the next era of work.

Ready to move from insight to execution?

If your organization is exploring AI, modernizing HR, or struggling with adoption, trust, or workforce readiness, this work doesn’t stop at awareness. These challenges require structure, governance, and leadership alignment.

Through Optima HR Group, I partner with executives, HR leaders, and boards to design human-centered, AI-ready people strategies that reduce risk, improve performance, and scale with intention.

👉 Explore our Consulting & Advisory Services

For organizations ready to address this at the system level.